Digital Refunds Policy

Digital Refund Policy

Purchase Terms of Agreement

The purchase of digital products, including photosets and videos is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Payment + Refund Policy

All transactions for purchase of intangible (non-physical) products such as photosets, videos, are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on Superhero Academy are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

We reserve the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Delivery of Goods and Services

If you do not receive the digital product link upon purchasing, you can immediately contact superjames@superhero-academy.co.uk with your transaction/payment details to ensure your product is delivered as soon as possible.